Muubites - Privacy Policy

1. Introduction

At Muubites, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Information: Name, address, email address, phone number, and other contact details provided during account registration or checkout.
  • Payment Information: Payment details when you make a purchase.
  • Order Information: Details of the products you purchase, your purchase history, and delivery information.
  • Technical Data: Information such as IP address, browser type, and operating system collected during your visit to our website.
  • Marketing Preferences: Information on your preferences for receiving marketing communications.

3. How We Collect Your Data

Your personal data may be collected through:

  • Direct Interactions: When you make a purchase, create an account, subscribe to our newsletter, or communicate with us.
  • Automated Technologies: When you visit our website, cookies and other tracking technologies may be used to collect information.
  • Third-Party Services: When transactions are processed through third-party payment processors or delivery services.

4. How We Use Your Data

We use your personal data for the following purposes:

  • Order Processing: To process and fulfill your orders, manage payments, and arrange deliveries.
  • Customer Support: To respond to your inquiries, provide customer service, and manage your account.
  • Marketing: To send you promotional materials, newsletters, and updates, if you have opted in to receive them.
  • Website Improvement: To analyze website usage and improve our services and online experience.
  • Legal Compliance: To comply with legal obligations and protect our business and customers.

5. Data Sharing and Disclosure

Your personal data may be shared with:

  • Service Providers: Third-party companies that help us operate our business, such as payment processors and delivery services.
  • Legal Obligations: Authorities or regulators if required by law or to protect our rights and safety.
  • Marketing Partners: With your consent, we may share your data with partners for promotional purposes.

6. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

8. Your Rights

Under the PDPA, you have the right to:

  • Access Your Data: Request access to the personal data we hold about you.
  • Correct Your Data: Request corrections to any inaccuracies in your personal data.
  • Withdraw Consent: Withdraw consent for the processing of your data for marketing purposes.
  • Limit Processing: Request limitations on the processing of your personal data in certain circumstances.

To exercise these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Muubites
Email:muubites@gmail.com
Phone:+60107803299