Muubites - Terms and Conditions

1. General

Welcome to Muubites. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.

2. Products and Services

  • All products and services offered are subject to availability.
  • We strive to ensure that all product descriptions, pricing, and images are accurate. However, we do not guarantee that these will be error-free.
  • Muubites reserves the right to discontinue any product or service at any time without notice.

3. Pricing and Payment

  • All prices are listed in Malaysian Ringgit (MYR) and are subject to change without notice.
  • Payment must be made in full at the time of purchase through accepted payment methods, which include Credit/Debit cards, Online Banking, eWallets, etc..
  • All sales are final unless stated otherwise.

4. Shipping and Delivery

  • We offer delivery within Malaysia, with estimated delivery times of 3-5 working days.
  • Shipping charges will be added to the purchase price and are non-refundable.
  • Muubites is not responsible for delays caused by couriers or any damage incurred during shipping.

5. Returns and Exchange

  • We accept returns if products have been delivered wrongly within 14 days of purchase, provided the product is unused, in its original packaging, and accompanied by proof of purchase and delivery.
  • Exchange item will be shipped to the original address within 3 business days after we receive and inspect the returned item.

6. Liability

  • Muubites shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the purchase or use of any products or services.
  • Our liability for any claim related to your purchase shall be limited to the amount you paid for the product or service.

7. Privacy Policy

  • We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data in compliance with the Personal Data Protection Act 2010 (PDPA).

8. Changes to Terms and Conditions

  • Muubites reserves the right to update or modify these terms and conditions at any time without prior notice.
  • Your continued use of our services following any changes constitutes your acceptance of the new terms.

9. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of Malaysia.
  • Any disputes arising out of or related to these terms and conditions shall be resolved in the courts of Malaysia.

11. Contact Information

If you have any questions about these terms and conditions, please contact us at +60107803299.